Neptuno Lounge (MAD)
Neptuno Lounge is an airside lounge (after security) in Terminal 4S at Madrid Barajas Airport (MAD), Madrid. It's part of Priority Pass and Star Alliance lounges. Cards that get you in include the Capital One Venture X, Bilt Palladium and HSBC Elite. Travelers rate it 3.3 out of 5 (30 reviews). Amenities include showers, hot meals, alcohol, quiet area and kids area.
How to get into Neptuno Lounge
The rules each network publishes for this lounge.
American Express Platinum Card and/or Priority Pass Digital Membership Card, and same-day boarding pass.
Guests: 1 guest included.
Only for passengers travelling on Avianca.
Airlines: Avianca
Credit cards that get you into Neptuno Lounge
From our card catalog. Visit limits and guest fees are the card's own.
- Capital One Venture Xvia Priority Pass 路 Guests $35 each
- Bilt Palladiumvia Priority Pass 路 2 free guests
- HSBC Elitevia Priority Pass 路 2 free guests
- Barclays JetBlue Premiervia Priority Pass 路 1 free guest
- Barclays Emirates Skywards Premium World Elitevia Priority Pass 路 2 free guests
- Bank of America Premium Rewards Elitevia Priority Pass 路 2 free guests
- Citi Strata Elitevia Priority Pass 路 2 free guests
- Robinhood Platinumvia Priority Pass 路 Guests $35 each
- Chase Sapphire Reservevia Priority Pass 路 2 free guests
- Chase JP Morgan Reservevia Priority Pass 路 2 free guests
Amenities
Good to know
- Access is permitted 3 hours prior to a scheduled flight departure - Transit passengers, access is permitted 4 hours prior to scheduled flight departure - All Cardholders and guests are required to present a valid Boarding Pass for same day travel - Cardholder name must match the passenger name on the boarding pass - Guests are limited to one per Cardholder and lounge access may be restricted due to lounge capacity constraints and the lounge reserves the right to reserve seating as necessary - Children 5 years and under are admitted free - Children under 18 years must be accompanied by an adult - Separate games room available.
- Open 24*7, All days
Neptuno Lounge: common questions
Where is Neptuno Lounge at MAD?
In Terminal 4S, after security. Turn left before the Duty Free Area and take the elevator up to the entrance on the 2nd Floor (Yellow Sector).
What are Neptuno Lounge's opening hours?
Access is permitted 3 hours prior to a scheduled flight departure - Transit passengers, access is permitted 4 hours prior to scheduled flight departure - All Cardholders and guests are required to present a valid Boarding Pass for same day travel - Cardholder name must match the passenger name on the boarding pass - Guests are limited to one per Cardholder and lounge access may be restricted due to lounge capacity constraints and the lounge reserves the right to reserve seating as necessary - Children 5 years and under are admitted free - Children under 18 years must be accompanied by an adult - Separate games room available.
How do I get into Neptuno Lounge?
Priority Pass: American Express Platinum Card and/or Priority Pass Digital Membership Card, and same-day boarding pass. Star Alliance: Only for passengers travelling on Avianca.
Which credit cards get you into Neptuno Lounge?
Capital One Venture X, Bilt Palladium, HSBC Elite, Barclays JetBlue Premier, Barclays Emirates Skywards Premium World Elite, Bank of America Premium Rewards Elite and 23 more. Card terms decide guests and visit limits.
Can I bring a guest into Neptuno Lounge?
Priority Pass: 1 guest included.
Does Neptuno Lounge have showers?
Yes, it lists showers.
From the networks' own lounge directories, last refreshed 2026-11-04. Photos belong to the lounge networks. Rules, hours and guest fees change, and lounges can turn people away when full, so check before you go.